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Policy Term


By installing, accessing or using any websites, email newsletters and subscriptions, and other digital properties on which these terms are posted or referenced (together, “online services”), you are entering into a binding agreement with MY FRESH STORAGE (“My Fresh Storage’s”, “we” or “us”) in Malaysia, which it controls and operates from its headquarters at 12A, Jalan Seri Berkat 1, Taman Seri Berkat, 83000 Batu Pahat Johor.

By accepting these terms, you also understand and consent to My Fresh Storage’s Privacy Statement as contained in My Fresh Storage’s Malaysia Privacy & PDP Policy, which is incorporated into, and part of, this agreement. Our Privacy Statement describes how we collect, use and share information.

The online services are not intended to be used by, or targeted to, anyone under the age of 13. You must be at least 13 years old to use the online services. If you are at least 13 but not yet 18 years old, then you must review these terms with your parent or guardian and they must understand and agree to these terms in order for you to use the online services.

If you or your parent or guardian do not agree to these terms, then you must immediately stop using the online services.

1. About the online services.

Availability of products and services. My Fresh Storage’s products and services are available in west Malaysia. However, the online services may describe products and services that are not available east Malaysia.

Obey the rules of the road. Whenever you use the online services, you must obey the rules of the road and all applicable rules and regulations. YOU MUST NOT USE THE ONLINE SERVICES WHILST DRIVING OR WHILST BEHIND THE WHEEL OR CONTROLS OF A VEHICLE THAT IS MOVING OR NOT IN “PARK”. In the interest of safety at all times, you should only use the online services when it is lawful and safe to do so.

My Fresh Storage right to update or terminate the online services. You understand and consent that (with or without notice) My Fresh Storage may update, modify or terminate the online services (or your access to them)  (or removing functionality or access from) any My Fresh Storage Website that you have installed on your device.

Updates to these terms. My Fresh Storage may also update these terms at any time and at its sole discretion. If My Fresh Storage makes material changes to the terms, we will notify you by any reasonable means such as by posting the new terms in the online service. www.myfreshstorage.com.my/contact or email us at info@myfreshstorage.com.my.

How to contact us. If you have any questions or comments regarding the online services, please see the Contact Us section in the online services or you can always visit www.myfreshstorage.com.my

2. Our information practices and communications with you.

My Fresh Storage Privacy Statement. These terms incorporate our Privacy Statement as contained in My Fresh Storage Malaysia Privacy & PDP Policy as part of the terms. Our Privacy Statement describes our information practices, including how we collect, use and share information.

How we communicate with you. Through the online services, you may opt in to receive emails, text messages to the mobile number you provide to us  from My Fresh Storage. When you opt in to any of these types of communications, you understand and consent that that you will receive marketing, transactional and other messages from My Fresh Storage. My Fresh Storage may use the information you have provided to us to communicate with you in accordance with My Fresh Storage Malaysia Privacy & PDP Policy.

3. Offers.

You have the possibility of receiving offers through the online services. The following general terms apply to the offers: (1) the offer may only be available through that particular online service and for the product shown and subject to availability, , and until the expiration date; (2) unless otherwise stated each offer expires on redemption; (3) only one offer can be used per Website visit; (4) offers are not transferable; and (5) there is no cash alternative. In addition there may be specific terms that apply to the offer which are stated on the app next to the offer. Not all offers may be combined with orders.

About the products in the online services. . Images of products and packaging on the online services are examples only and may not be identical to the product or packaging you receive from a deliver. Differences may be due your device’s display of colours or factors such as the ingredients used, the supplier, the region of the country and the season of the year.

About the prices in ordering.  Prices include Goods and Services Tax at the rate of 6% or such other tax and/or rate as may be determined by local law from time to time.  In the event you discover an error in the price of the product charged to you, please contact our email or service line you purchased the product to seek a refund of the difference.

Refunds and your consumer rights. If you desire to seek a refund for any reason, including if the products are unsatisfactory or for other reasons, please contact our service line . Your legal rights in this respect are not affected by anything in these terms.

4. Ownership and Licenses for the online services.

My Fresh Storage intellectual property ownership. Any and all rights in the online services are and shall remain the exclusive property of My Fresh Storage or its licensors. For purposes of clarity, “online services” includes any and all content on the online services, such as, but not limited to, text, images, graphics, logos, page headers, button icons, images, audio clips, digital downloads, data compilations, software, trademarks, service marks, trade dress, audio, video, data and other materials (together, “content”) as well as any part of the online services. The online services are licensed, not sold, to you. Nothing in these terms intends to transfer any such rights to, or to vest any such rights in, you. You may not take any action to jeopardize, limit or interfere with My Fresh Storage or its licensors’ rights.

Your license to use the online services. Subject to these terms, you are granted a personal, non-exclusive, non-transferable and revocable license to use the online services solely for your own personal, non-commercial purposes solely in accordance with these terms. For purposes of clarity, “Use” includes access, interact with, and display. No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights these terms expressly grant to you. My Fresh Storage reserves all other rights.

Trademark information. Trademarks, service marks, and all graphical elements, including the look and feel appearing on the online services, are distinctive and protected trademarks or trade dress of My Fresh Storage or licensors. The online services may also contain various third-party names, trademarks, and service marks that are the property of their respective owners.

5. User submissions and unsolicited ideas

User submissions. Some online services may allow you to send comments, remarks, suggestions, ideas, graphics, photographs, questions, complaints or other information posted or communicated to My Fresh Storage through the online services (together, “submissions”). You understand that by submitting any information to My Fresh Storage through the online services, you grant McDonald’s a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, sublicense to others, modify, translate, prepare derivative works of, publicly display, and publicly perform the submissions, including to use them for any commercial or other purpose whatsoever without approval from or compensation to you or any other person, including to use them for any commercial or other purpose whatsoever without approval from or compensation to you or any other person. My Fresh Storage will not be required to treat any submissions as confidential.

6. Acceptable uses and restrictions for the online services.

Acceptable uses and other restrictions. With respect to the online services (which includes content), you may not, and may not allow third parties, to:

* Use the online services for any purpose that is unlawful or prohibited by these terms;

* Delete or change any copyright, trademark, or other proprietary notices;

* Attempt to obtain ownership or title to the online services, including the content;

* Use, copy, distribute, republish, display, disclose, upload, post, or transmit the online services in any commercial manner;

* Rent, lease, sell, sub-license, loan, translate, merge, adapt, assign or transfer the online services, or combine them with, or incorporate them into, any other programs or services;

* Disassemble, decompile, reverse-engineer, copy in source or object code format, or create derivative works based on the online services;

* Transfer, provide, export or re-export the online services in violations of an embargo, trade sanction, or other technology control or export laws and regulations and you also represent and warrant that you are not committing any offence under the Malaysian laws, in particular Chapter VI(A) of the Penal Code, Prevention of Terrorism Act 2015, Prevention of Crimes Act 1959, Security Offences (Special Measures) Act 2012, Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 and National Security Council Act 2016.

* Use or launch any unauthorized technology or automated system to access the online services or extract content from the online services, including but not limited to spiders, robots, screen scrapers, or offline readers;

* Attempt to disable, damage, overburden, impair or gain unauthorized access to the online services, My Fresh Storage network or any user accounts associated with the online services.